·       Ensures telephone calls and walk-ins are greeted in a cordial and professional manner, and given prompt assistance.

·       Projects a positive, energetic, clear and pleasant phone voice.

·       Takes messages politely and accurately and delivers them promptly.

·       Develop, maintains and promotes a pleasant relationship with all employees, clients, patients, vendors, and visitors.

·       Demonstrates conflict management skills and maintains professional composure with all callers and visitors.

·       Performs data entry tasks in an accurate and efficient manner.

·       Refers employees to the Human Resources Department when necessary.

·       Assists company representatives with various research and/or special projects.

·       Compiles and completes Word and Excel documents as needed.

·       Assists with necessary copying and all necessary filing.

·       Maintains confidentiality of all office and record information.

·       Opens mail, sorts it and distributes it to the proper person.

·       Abides by personnel policies of the agency.

·       Is productive and uses time efficiently.

·       Follows instructions, is punctual, and attendance is acceptable.

·       Performs other duties as assigned.

·       High school diploma or equivalent.

·       Ability to work in a fast-paced environment.

·       Excellent customer services skills.