Case Management Assistant
Location :
Concord, CA
Job Type :
Temp/Contract
Reference Code :
8HRS-Day - Concord
Job Industry :
Healthcare - Health Services
Job Description :
Job Overview:
This position will work directly with the Case Management and Social Services team to provide support services to assist with the timely discharge/transfer of patients from the hospital by providing clerical support. This position will be under the supervision of the Manager of Case
Management.
Responsibilities:
- Assists case managers and social workers with referrals by compiling and sending referrals for post-acute care services under the direction of the
- case manager or social worker utilizing the Allscripts referral program.
- Assists case managers with contacting insurance companies for benefits eligibility and authorizations.
- Responsible for management and delivery of the second notification for the Medicare IM to patients.
- Organizes and sends clinical information for all Medicare Discharge Appeals.
- Arranges and makes sure necessary paperwork is completed for DME with appropriate delivery to patients.
- Fax Insurance reviews to appropriate providers in a timely manner.
- Maintain appropriate community resources on internal web page.
- Prepare required patient correspondence as requested.
- Arrange conference rooms for patient/family conferences.
- Enter avoidable days into EPIC
- Generates daily call list for requested Insurance Reviews.
- Fax Insurance Reviews to insurance companies.
- Notifies case managers, clinical payment specialist, and management of Insurance denials
- Relief of Authorization Specialist (see specific Job Description)
- Relief of other department office coverage as required.
- Provides training to new department secretarial staff on both campuses
Required Qualifications :
Requirements:
- BLS Basic Life Support - American Heart Association
- Knowledge of medical terminology required.
- Proficient in Microsoft Office Products (Word, Excel, Outlook and Power Point).
- Ability to learn and navigate Electronic Health Record/EPIC and Allscripts systems.