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Case Manager

Location : Camarillo, CA
Job Type : Temp/Contract
Reference Code : Camarillo- CASEM013628
Job Industry : Healthcare - Health Services

Job Description :

Shift:  AM 7:00 am - 3:30 pm

Days:  Sunday - Thursday


Position Summary: 

Under direct supervision of the Team Leader, serves as the provides a support and case manager for members served with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.

Essential Functions: 

  • Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders

  • Establishes and maintains meaningful therapeutic relationships with members served

  • Provides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures and standards of care

  • Makes appropriate recommendations for living environments, therapy, psychiatrist visits, case management and other services

  • Provides services to all members served as indicated in the Services Plan or Recovery Plan

  • Documents and communicates interactions with members to other services team members as appropriate

  • Maintain awareness of community resources and assists members served in appropriate use of community resources

  • Assists members served with all needs, including Activities of Daily Living (ADLs)

  • Assists members served in obtaining appropriate benefits

  • Advocates for and accompanies members when needed on long appointments e.g. SSI, DMV, GR (General Relief) etc.

  • Help members to understand their legal status and rights

  • Safeguard confidentiality; adhere to HIPAA policies

  • Foster independence with members served

  • Safeguards confidentiality of members served

  • Provides transportation when needed and appropriate

  • Must participate in rotation schedule of after hours on call services based on program expectations

  • Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

  • Provide and document quality and quantity of direct services as required by program standards

  • Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

Required Qualifications :


  • High School Graduation or G.E.D.

  • Demonstrated sensitivity to multi-cultural populations and issues is required

  • Must be at least 18 years of age

  • Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment



  • Experience in a mental health and/or dual diagnosis setting




  • Ability to work effectively as a member of a multidisciplinary team

  • Effective written and verbal communication

  • Good computer/technology skills

  • Ability to assess safety risks

  • Ability to promote a positive, supportive recovery culture

  • Ability to engage clients and hold hope in the face of adversity

  • Ability to drive

  • Ability to gain trust and build rapport with diverse populations

  • Ability to be patient and mindful

  • Knowledge of basic medical and psychiatric terminology

  • Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes

  • Ability to work effectively as a member of a multidisciplinary team

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