Dental Manager - Bilingual Spanish

Los Angeles - Skid Row, CA

Requirements to Apply:

• Fluent Bilingual: English / Spanish - REQUIRED


• Education/Degrees: High School Diploma or GED Certificate. Bachelor's degree in Healthcare Administration, Business Management, or a related field is preferred


• Licenses/Certifications: Current BLS/CPR through American Heart Association


• Years of experience:
  
  
  
  • Minimum of 3-5 years of experience in dental practice management or a similar role, preferably in a community health setting
  
  
  • A minimum of 4 years of experience working in a dental office, with roles in front office and/or back-office support or leadership
  
  
  • Ability to travel from site to site as needed
  
  
  
  


• Preferred experience: Dental/Registered Dental Assistant; FQHC or Community Health Center experience; Experience with Next-Gen/EDR

Schedule: Monday – Friday with 1 Saturday per month

Times: 7:45AM to 5:00PM - must be able to work until 7pm, when needed

Location: Los Angeles - Skid Row, CA

Pay Rate: $54,963 - $70,000 annual (Depending on experience)

The Dental Manager is responsible for providing management and oversight for the daily operations of an assigned dental clinic and dental administrative and auxiliary dental teams, to include dental front office receptionists and dental assistants.

Responsibilities:

• Makes sure that daily Dental Care Team Huddles are being conducted each morning and that the meetings are logged for each Dental Care Team


• Models excellent customer service both internally and externally as a representative of the Health Centers


• Supports and trains Dental Front Office regarding business functions such as receipts, use of Dental Sliding Fee, charges, posting of transactions on EPM, dental coding, daily reconciliation, and deposits


• Make sure ALL STAFF Front and Back are well trained in use of computers and NextGen modules-EPM, EDR, EHR


• Works with the Lead Dentist to achieve expected levels of productivity (20 scheduled appointments for an 8-hour day/provider OR 22 scheduled appointments for a 10-hour day/provider).


• Full understanding of productive scheduling methods to meet goals while assisting and educating providers to meeting their personal goals. Monitors and coordinates appointment schedules and training of Front Office Staff on optimal scheduling for efficiency and productivity


• Makes sure New Patients are called and scheduled within 2 weeks


• Monitor patient registration, eligibility verifications and financial screening process of Dental Front Office and suggest improvement of processes to Dental Operations Manager and CDO


• Makes sure that Front Office staff is making confirmation calls and following up with no shows, cancellations, referrals, unscheduled treatment plans and recalls


• Monitors the appointment schedules for all dental providers to maximize productivity


• Assist in Back Office Functions as needed if RDA or DA Licensed

Why us? 

We are a stable and growing healthcare organization that provides affordable, quality dental and oral healthcare services to all populations.

Benefits: Flexible Healthcare benefits including Medical, Dental, Vision, 401k, PTO, Sick Time & more!