Cross Country Workforce Solutions Group is looking for a Registered Nurse to ensure quality and safe delivery of nursing services in the Diagnostic & Treatment Center (DTC) and Day Health Center (DHC). Assesses, plans, implements, and coordinates nursing care in the Medical Practice and DHC.

Diagnostic Treatment Center Nurse (DTC)

Location: Seneca NY

Schedule: Tuesday, Wednesday and Friday 

Weekly total Hours: 37.5

Pay: $48- $57 dependent on experience

Benefits: Available after 60 days of employment

JOB RESPONSIBILITIES:

• Coordinates and collaborates with the Site Medical Director and members of the interdisciplinary team (IDT) regarding Infection Control and Surveillance activities at the Care Center.


• Aids in education to participants regarding all services.


• Respond to email messages from vendors, participants or providers seeking basic information and / or looking for a response from staff.


• Addresses pharmacy issues as they occur.

 Participant Care

• Administers medication and treatment as prescribed by the PCP.


• Investigates and assists in documenting and resolving customer issues and grievances in a timely, accurate, and courteous manner. This includes working with other departments to resolve the source of the problem(s).


• Provides prescribed or emergency care to patients requiring professional nursing services, including: venipuncture, dressing changes, straight catheterization, suctioning, immunizations, etc.


• Performs diagnostic tests as authorized by the Primary Care provider (PCP). Obtains laboratory specimens when indicated. Provide treatment under medical direction.


• Assesses, evaluates, and reports to physician the participant’s physical and emotional condition, reaction to medications and/or treatments, and/or critical laboratory result requiring PCP intervention.


• Independently perform skilled nursing procedures, assessments and techniques based on specific Participant’s needs while at the Center.


• Only act within the scope of the individual’s authority to practice.


• Meet a standardized set of competencies for the specific position description established by the organization before working independently.

Quality

• Evaluates and promotes a safe environment for the participant and complies with National Patient Safety.


• Responsible for completing all DTC logs as per regulations.


• Documents all new medications administered at DTC in Participant’s electronic medical record as per MD’s orders.

Administration

• Identifies and partners with other departments to resolve complex customer service inquiries.


• Tracks all stock medications and medical supplies at the DTC and ensures proper inventory and expiration date. Includes inventory of Emergency Crash cart. Places orders for resupply as appropriate.


• Assists with coordination/preparation of mail order prescriptions. Completes prescription log and prepares mailing list.


• Responsible for the overall operation of the DTC including equipment, Hazard disposal etc.

STANDARDS:

• Performs consistent with organization’s mission and philosophy.


• Performs job responsibilities per organization’s policies. Seeks clarification when needed.


• Assumes responsibility for assignments given, seeks supervision appropriately, and is accountable for work performance. Meets productivity guidelines.


• Maintains proper documentation (updated, timely, legible) related to patient care, whether paper or electronic.


• Maintains HIPAA standards and confidentiality of PHI.


• Supports staff, student, and volunteer orientation and ongoing in-service education as requested.


• Supports organizational activities by participating in quality improvement activities, special projects, internal and/or external committees, community activities and other duties as assigned.


• Serves as role model for peers and colleagues.


• Assumes responsibility for professional growth and development; maintains and upgrades professional knowledge and practice skills.


• Treats other employees respectfully and facilitates an environment of teamwork.


• Initiates, if appropriate, incident reporting process, and participates in incident investigation and reporting as applicable.


• Performs general office duties in connection with job responsibilities, including but not limited to photocopies, faxing, typing, filing, and phone calls.

Service Standards

• Makes the needs of participants their central focus and finds innovative ways to provide an exceptional experience.


• Develops and maintains positive “customer” relationships (“customer” is defined as co-workers, participants, visitors, vendors, supervisors).


• Communicates with participants in a caring, helpful, considerate, and culturally sensitive manner.


• Demonstrates a thorough understanding of participant’s needs and wants and attempts to anticipate and meets participant’s needs.


• Suggests and implements Participant-centered service improvements.


• Encourages participant to engage with employees and activities.


• Utilizes service recovery techniques to resolve issues quickly and to the participant’s satisfaction. Immediately reports participant’s dissatisfaction to IDT for follow-up.

Education:

-          Degree from an NLN accredited school of nursing required, BSN preferred.

-          Successful completion of an accredited Nursing Program required. Baccalaureate degree highly preferred.

-          Completed NYSED approved infection control coursework. A minimum of 8.0 education contact hours that may include contact hours of mandatory training requirements such as infection control coursework.

Experience:

-          Minimum of one (1+) year general clinical experience in a certified home health agency (CHHA), acute care, medical surgical, and/or critical care, Nursing Home experience required. Clinical experience must be within one (1) year from date of hire or transfer required.

-          Customer Service experience required.

-          Minimum of one (1+) year of experience working with a frail or elderly population or, if the individual has less than one (1) year of experience but meets all other requirements.

License:

-          Current active and unrestricted license and registration in NYS as a Registered Nurse, required.

-          The following are required certifications at the time of hire or transfer and must demonstrate recent verifiable experience (within one [1] year) to independently perform:

o   Phlebotomy / Venipuncture

o   IV Therapy

o   EKG Interpretation

o   Basic Life Support certified by the American Heart Association or American Red Cross