Intake Specialist
Summary:
In accord with the Center's policies and procedures, the Receptionist /'intake Specialist has responsibility for answering all incoming telephone calls to the Center, scheduling of patients' appointments and assisting in the retrieval and filing of medical records. Performs general office procedures associated with front desk operations at
the Center.
Pay:
Starting at $14/hour - Depending on experience (DOE)
Duties and Responsibilities:
Provide A+ Customer Service
Register New Patients
Verify all paperwork is completed/signed/scanned
Verify insurance where applicable/Scan insurance card
Collect appropriate proof of income/Scan proof of income
Checking-In Same Day Appts.
Collection of monies for Appts.
Cancel, Reschedule, No Show Appts. /Make non-billable
Answer phones
Retrieve records
Scan and fax documents
Schedule appointments (labs, nurse visits, provider visits, etc.)
Schedule:
Work clinic hours
Required to rotate working on Saturdays (8 am – 12 pm)
Required to work after hours schedule (Tues./Thurs.11:30-8:30) (where applicable)