Program Director - Recuperative Care Center - RN/NP/PA/LCSW/MPH 

The LAG-RCC Program Director is responsible for the overall planning, coordination, and leadership of all operational, clinical, and financial functions of the LAG Recuperative Care Center (RCC). This position requires overseeing the integration of medical services, behavioral health interventions, support services, and intensive case management services (ICMS) to deliver holistic, patient-centered care.

LOCATION: Los Angeles

JOB STATUS: Full Time; Onsite

SALARY: $112k - $124K (DOE)

BENEFITS:

• Medical, Dental, Vision, Life


• Paid sick and personal time


• Paid holidays


• Paid vacation time


• Retirement plan


• Tuition assistance and reimbursement

Requirements:

• Preferred qualifications include Registered Nurse (RN), Nurse Practitioner (NP), or Physician Assistant (PA); alternatively, a Master's Degree in Public Health, Business Administration, or a related field.


• Minimum of five years' experience in social services, medical, or housing services, involving management of multi-level teams and projects.


• Demonstrated experience or knowledge in medical, human, social, and/or behavioral health services, with a particular focus on homeless and/or low-income underserved individuals.


• Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds among clients, patients, and staff.


• Experience working in multi-disciplinary, preferably a team of Social Workers, Nursing professionals, and operations staff.


• Possess a valid California Driver's License.

As the LAG-RCC Program Director, you will provide administrative oversight for support staff and collaborate closely with the interdisciplinary care team, including primary care providers, nursing staff, LCSWs, case managers, peer advocates, security, food service workers, and CNAs. 

About Us:

The LAG RCC Program comprises a collaborative team of clinicians, community health workers, and other professionals working cohesively to deliver housing and essential services to individuals experiencing homelessness (IEH) and those who have previously faced homelessness. Through a unique partnership with the County of Los Angeles Department of Health Services' Housing for Health (H4H) division, we offer a secure indoor environment where IEH individuals can sleep, receive vital services and evaluations, and connect with interim or permanent housing resources.

Principal Responsibilities:

1.  Provide comprehensive guidance and leadership across all departments at LAG RCC Program.

2.  Ensure fulfillment of DHS and State contract obligations, encompassing budget implementation and continuous monitoring.

3.  Supervise on-site managers, conducting regular meetings to maintain efficient operations.

4.  Effectively communicate programmatic goals and objectives to multidisciplinary staff.

5.  Train and support staff in implementing client interventions and tailored treatment plans.

6.  Conduct staff trainings in essential areas such as crisis intervention and prevention, harm reduction, trauma-informed care, and de-escalation techniques.

7.  Develop and execute program goals, policies, procedures, and reporting tools, utilizing performance metrics and financial results for effectiveness.

8.  Elevate program visibility through community engagement and participation in relevant service and professional organizations.

9.  Actively engage in organizational and ad-hoc committees as required.

10.  Compile reports on operational matters, organizational opportunities, and programmatic objectives when necessary.

11. Take part in patient satisfaction and process improvement meetings with fellow clinic administrators and Executive leadership, as needed.

12.  Monitor patient/client satisfaction through channels like the formal complaint process and patient surveys, responding in accordance with internal policies, IPA Grievance procedures, and County-funded program grievance protocols.

13.  Ensure adherence to quality measures, regulatory standards, and customer service expectations.

 IF YOU ARE INTERESTED IN THIS ROLE, APPLY HERE AND TEXT (949)874-2697 TO SCHEDULE AN INTERVIEW.