LVN Case Manager
Location: Montebello, CA
Schedule: Full Time / Hours between 8am & 5pm.
Pay: $33 - $46 - Depending on Experience
Job Type: Temporary Assignment
Job Summary: The LVN Case Manager will support daily care coordination with concurrent review for patients in the hospital or Skilled Nursing Facility (SNF) in-person as well as telephonically. This position will also provide case management to patients who are admitted to the hospital or SNF and those patients who may need to be enrolled in ambulatory case management. Working as part of an interdisciplinary care team in collaboration with the Medical Management Team, the LVN case manager will be responsible for coordinating care, including supporting patient discharge planning (to home, SNF, Long-Term Care Facility, etc.), coordinating with IPA clinics, scheduling post-discharge visits with IPA Clinical Care Team as well as with IPA Primary Care Provider.
Required Skills and Abilities:
1. Excellent communication and customer services skills and the ability to resolve complex customer service issues and/or escalate to supervisor, as needed.
2. Bilingual: English/Spanish.
3. Knowledge of Case Management Process, Chronic Care Model, and Patient-Centered Medical Home Model (PCMH).
4. Knowledge of regulatory requirements, health plan contracts, government benefits, and community resources.
5. Must be able to apply critical thinking skills and make sound judgement at all levels throughout the patient’s continuum of care as well as make necessary referrals on behalf of the Patient/Provider/Caregiver.
6. Ability to complete basic/intermediate math computations and medical math conversions.
7. Ability to read, write, and speak in a clear, accurate, and professional manner; includes active listening skills and understanding medical terminology.
8. Personally courteous, responsive, and overtly hospitable to patients, colleagues, and all professional contacts.
9. Assists any and all internal or external stakeholders with any problems they may have in a cooperative manner.
1. Graduation from an accredited nursing program.
