Cross Country Workforce Solutions Group is looking for a Medical Assistant (MA), Referral Coordinator in La Puente, CA. 

Medical Assistant (MA), Referral Coordinator

Pay: $21.00 - $22.31

Schedule: Monday – Friday 8am -5pm

Location: La Puente, CA

Must be bilingual: English/Spanish

JOB SUMMARY: As a medical assistant, you will play a crucial role in supporting a Provider and healthcare professionals, such as Physicians and Advanced Practice Professionals, in providing patient care.

JOB DUTIES: Provide clinical services such as TB skin tests and administration of prescribed medication. 

• Draw blood, prepare, and administer vaccinations, injections, and obtain laboratory specimens.  


• Prepare patients for healthcare provider examination, position instruments and equipment, and assist the healthcare provider.  


• Obtain patient medical history and take appropriate vital signs. Document accordingly in EHR system. 


• Greeting patients, arranging appointments for various providers, verifying insurance eligibility information collecting copays, scanning insurance documents, and inputting and updating data.


• Scan all medical records into the EHR system.


• Responsible for ensuring the upkeep of current laboratory supplies inventory, back-office logs (daily/monthly), and managing general supplies.


• Answers phones, screen and triage incoming calls, and direct calls appropriately. Reminder calls to patients for upcoming visits or to reschedule missed appointments. 


• Adhering to infection control, safety guidelines and confidentiality policies.


• Participate in and assist with the implementation of quality improvement initiatives.


• Attend all required meetings and training courses.


• May be required to pick-up vaccines, medical supplies, etc.


• Verify insurance eligibility information.


• Consistently demonstrate and uphold CCCHC’s principle of providing quality health and human services to the underserved and low-income populations in a culturally sensitive manner.


• Punctuality and Attendance: This is an essential job duty for CCCHC’s employees given the impact on patients.


• Adhere to all policies and procedures, including the Employee Handbook.


• All other duties, as assigned. 

·       Special Knowledge, Skills, Abilities and Attributes:

• Demonstrated ability to exercise sound judgment. 


• Communicate effectively and tactfully with patients, customers, managers, and other levels of personnel, in person and on the telephone.


• Plan, be organized, and detail oriented.


• Work well under pressure, take initiative, and be flexible and cooperative. 


• Self-motivated and independently productive, while still working as a team. 


• Maintain confidentiality of patient information and Company records.  


• Work effectively with both employees and managers.  


• Convey a positive and professional image to patients and employees.  


• Professional appearance and demeanor.


• Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet and networking devices.  


• Required to know, follow, and enforce safe work practices, be aware of company policies and procedures related to job safety, including safety rules and regulations. 


• Must possess dependable transportation, automobile insurance, and a current CA Driver License.


• Handle multiple tasks while also being tactful, diplomatic, and empathetic.  


• Maintain composure under conditions of urgency and/or time constraint, or fast-paced environment.

• High School Diploma, or GED, required. 


• Medical Assistant Certification required from an accredited Educational Program


• Bilingual in English/Spanish preferred.


• BLS Certification required.