MEDICAL PATIENT SERVICES REPRESENTATIVE
Job Type :
Temp/Contract
Job Industry :
Healthcare - Health Services
Job Description :
Cross Country Workforce Solutions Group is in search of a Medical Patient Services Representative in Fort Wayne IN.
Medical Patient Services Representative
Location: Ft. Wayne IN
Schedule: M-F 8am-5pm
Pay: $17.00-$20.00
Job Duties:
Greets patients in a prompt, pleasant, and helpful manner and provides any necessary instructions/directions.
• Obtains and enters new patient demographics and updates patient information, as necessary, in the EHR to maintain accuracy.
• Researches, enters, and updates all information needed to complete Billing process. This involves verifying income for self-pay patients, verifying insurance and Medicaid coverage, and verifying eligibility to various programs that affect the Billing process.
• Collects all co-pays, balances, and pre-payments as required by office policies. Distributes copies of receipts to patients. Understands and can apply payments to balances.
• Balances charges and receipts at end of each shift.
• Enters preferred pharmacy information.
• Preps accounts
• Schedule appointments according to clinic policy and provider notes, including walk-in patients, and requests over the phone. Enters appointment into online scheduling system appropriately.
• Call patients to preregister and confirm appointments, as needed, including updating demographic and pay source information.
• Scans all documents into EHR in a timely manner and ensures electronic record is complete.
• Works in conjunction with other Patient Services Representatives to promote a “Team Effort”.
• Attends and participates in meetings and in-services as required. Participates in professional development activities. Serves on committees as requested.
• Performs duties in accordance with NHC Standards of Conduct and Mission Statement. • Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned.
Required Qualifications :
REQUIRED QUALIFICATIONS:
- Education / Training High School Diploma or GED.
- Training in medical office and/or dental office and billing procedures.
- Associates Degree in Medical Assisting or certification as a medical office specialist preferred.
Experience:
- Minimum of one year experience in billing or dental/medical office.
- Word processing and computer experience preferred.
- Knowledge of medical terminology and coding preferred.
- Experience with medical or dental office software program preferred.
Powered by 