Pharmacy Patient Assistance Coordinator
Pharmacy Patient Assistance Coordinator
Location: San Ysidro 92173
Schedule: Monday to Friday, 8:00 AM – 5:00 PM
Pay: $22.13 – $33.20/hour (depending on experience)
Job Type: Full-Time, 3-Month Temp Assignment
Requirements (Must-Haves):
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Current and active California Pharmacy Technician license (required)
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Valid CA Driver’s License with insured personal vehicle
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Bilingual: English/Spanish preferred
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2+ years of experience in pharmacy support, case management, or healthcare coordination
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Able to travel between clinics as needed
Position Summary:
Support patients in gaining access to free or low-cost medications through pharmaceutical manufacturer assistance programs. This role includes in-person outreach, program enrollment, documentation handling, and consistent follow-up with patients and healthcare partners.
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Submit and track applications to manufacturer assistance programs
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Educate patients and providers on available options and eligibility
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Gather and upload required documents to verify patient information
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Maintain accurate case records and follow up as needed
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Meet with patients in clinics to assist with applications
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Coordinate with providers, pharmacy, and support staff
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Provide updates and renewals for continuing assistance
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Support outreach efforts to encourage internal pharmacy usage
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Participate in training, reporting, and internal team collaboration
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Assist with special projects as assigned
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Active CA Pharmacy Technician license (required)
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High School Diploma or GED
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1+ year of customer service experience
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Proficient in Microsoft Office and EHR (EPIC preferred)
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Strong written and verbal communication skills
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Familiarity with medical and pharmaceutical terminology
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Detail-oriented and able to manage multiple cases with deadlines